Feature #1562
open
SATRA Admin User Role Login
Added by Krishna Kanth A 4 months ago.
Updated 3 months ago.
Deployed In:
QA Environment
Description
Hi Bhanu Sir,
For SATRA Admin user, system should allow to:
1. Acknowledge the ticket
2. Change the status to Resolved.
3. For already resolved tickets should allow to change the status to Close / Reopen.
4. Should allow to Add comments for ticket at any stage(For all non Closed Status Tickets).
- Assignee changed from Durga Konduru to Bhanuchander Sannidhanam
- Status changed from New to Ready for QA
- Assignee changed from Bhanuchander Sannidhanam to Narayana Akkipalli
- Deployed In set to Dev Envrionment
- Deployed In changed from Dev Envrionment to QA Environment
- Status changed from Ready for QA to Ready for StgDmo
Successfully tested in QA
As discussed with dev team there is option to comment for new ticket
Successfully tested in QA
As discussed with the development team, the comment option is not required for new tickets.
As discussed with Bhanu,
Only if someone acknowledges the ticket can add comments.
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