Overview
Service Desk¶
Service Desk is a Web application is implemented and maintained by the System Integrator. Service
Desk is a ticketing tool which is enabled for State Designate Agency or relevant stakeholders. System
Integrator will be able to generate the MIS on need basis. Service Desk is used for Managing the
incidents/tickets raised by various stakeholders
Members
Manager: Durga Konduru
Developer: Bhanuchander Sannidhanam, Jagadish Vangara, Keerthi Karri, Narayana Akkipalli , Praveen kumar Bandi , Praveen Madeti, Ramesh Billa, Sairam Lingala, Santosh Mutakoduru, Surender Billa, Vengaiah Patcha
QA Specialist: Gautam Kumar, Kalyan Battula, prathyusha Ramisetti, Sandhya Yarlagadda
Business Analyst: Krishna Kanth A
Data Analyst: Harinath Vajrala, Madhuri Pinky Mendu, Sindhuja Kadari, Venkata Suryateja Thripuraribhotla