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Feature #1562
openSATRA Admin User Role Login
Start date:
30/12/2024
Due date:
% Done:
0%
Estimated time:
Deployed In:
QA Environment
Category:
Description
Hi Bhanu Sir,
For SATRA Admin user, system should allow to:
1. Acknowledge the ticket
2. Change the status to Resolved.
3. For already resolved tickets should allow to change the status to Close / Reopen.
4. Should allow to Add comments for ticket at any stage(For all non Closed Status Tickets).
Updated by Durga Konduru 4 months ago
- Assignee changed from Durga Konduru to Bhanuchander Sannidhanam
Updated by Narayana Akkipalli 3 months ago
- Status changed from New to Ready for QA
- Assignee changed from Bhanuchander Sannidhanam to Narayana Akkipalli
- Deployed In set to Dev Envrionment
Updated by Krishna Kanth A 3 months ago
- Deployed In changed from Dev Envrionment to QA Environment
Updated by prathyusha Ramisetti 3 months ago
- Status changed from Ready for QA to Ready for StgDmo
Successfully tested in QA
As discussed with dev team there is option to comment for new ticket
Updated by prathyusha Ramisetti 3 months ago
Successfully tested in QA
As discussed with the development team, the comment option is not required for new tickets.
Updated by Praveen kumar Bandi 3 months ago
As discussed with Bhanu,
Only if someone acknowledges the ticket can add comments.
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