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Feature #1562

closed

SATRA Admin User Role Login

Added by Krishna Kanth A 6 months ago. Updated 19 days ago.

Status:
Closed
Priority:
Normal
Start date:
30/12/2024
Due date:
% Done:

0%

Estimated time:
Deployed In:
Stage Environment
Category:

Description

Hi Bhanu Sir,

For SATRA Admin user, system should allow to:
1. Acknowledge the ticket
2. Change the status to Resolved.
3. For already resolved tickets should allow to change the status to Close / Reopen.
4. Should allow to Add comments for ticket at any stage(For all non Closed Status Tickets).

Actions #1

Updated by Durga Konduru 6 months ago

  • Assignee changed from Durga Konduru to Bhanuchander Sannidhanam
Actions #2

Updated by Narayana Akkipalli 6 months ago

  • Status changed from New to Ready for QA
  • Assignee changed from Bhanuchander Sannidhanam to Narayana Akkipalli
  • Deployed In set to Dev Envrionment
Actions #3

Updated by Krishna Kanth A 6 months ago

  • Deployed In changed from Dev Envrionment to QA Environment
Actions #4

Updated by prathyusha Ramisetti 6 months ago

  • Status changed from Ready for QA to Ready for StgDmo

Successfully tested in QA
As discussed with dev team there is option to comment for new ticket

Actions #5

Updated by prathyusha Ramisetti 6 months ago

Successfully tested in QA

As discussed with the development team, the comment option is not required for new tickets.

Actions #6

Updated by Praveen kumar Bandi 6 months ago

As discussed with Bhanu,
Only if someone acknowledges the ticket can add comments.

Actions #7

Updated by Krishna Kanth A 21 days ago

  • Status changed from Ready for StgDmo to Ready for Prod
  • Deployed In changed from QA Environment to Stage Environment

Build Deployed in Stage, Tested Successfully.

Actions #8

Updated by Krishna Kanth A 19 days ago

  • Status changed from Ready for Prod to Closed
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