Project

General

Profile

Actions

Feature #1557

closed

Ticket Comments from intellect to SI

Added by Krishna Kanth A 6 months ago. Updated 19 days ago.

Status:
Closed
Priority:
Normal
Start date:
30/12/2024
Due date:
% Done:

0%

Estimated time:
Deployed In:
Production Environment
Category:

Description

Hi Bhanu Sir,
Srusvin Sir informed NLP team told him that all the ticket Comments for "Pushed tickets"
are sent from NLPS System to Service desk in the API.

"kindly check if we are receiving NLPSV ticket comments in Getticketdetails api “Threads sections” "

Could you please refer to the attached mail for Reference.'


Files

Actions #1

Updated by Krishna Kanth A 6 months ago

  • Assignee set to Durga Konduru
Actions #2

Updated by Durga Konduru 6 months ago

  • Assignee changed from Durga Konduru to Bhanuchander Sannidhanam

Please proceed with required development.

Actions #3

Updated by Praveen kumar Bandi 6 months ago

  • Status changed from New to In Progress
  • Assignee changed from Bhanuchander Sannidhanam to Praveen kumar Bandi
  • Deployed In set to Dev Envrionment
Actions #4

Updated by Praveen kumar Bandi 3 months ago

  • Status changed from In Progress to Ready for QA
  • Assignee changed from Praveen kumar Bandi to Kalyan Battula
Actions #5

Updated by Krishna Kanth A 19 days ago

  • Deployed In changed from Dev Envrionment to Production Environment
Actions #6

Updated by Redmine Admin 19 days ago

  • Status changed from Ready for QA to Closed

Issue Resolved. Proceeding for ticket Closure

Actions

Also available in: Atom PDF