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Feature #1557

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Ticket Comments from intellect to SI

Added by Krishna Kanth A 4 months ago. Updated about 1 month ago.

Status:
Ready for QA
Priority:
Normal
Assignee:
Kalyan Battula
Start date:
30/12/2024
Due date:
% Done:

0%

Estimated time:
Deployed In:
Dev Envrionment
Category:

Description

Hi Bhanu Sir,
Srusvin Sir informed NLP team told him that all the ticket Comments for "Pushed tickets"
are sent from NLPS System to Service desk in the API.

"kindly check if we are receiving NLPSV ticket comments in Getticketdetails api “Threads sections” "

Could you please refer to the attached mail for Reference.'

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Ticket Comments from intellect to SI..msg (60.5 KB) Ticket Comments from intellect to SI..msg Krishna Kanth A, 30/12/2024 11:05 AM
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 #1

Updated by Krishna Kanth A 4 months ago

  • Assignee set to Durga Konduru
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 #2

Updated by Durga Konduru 4 months ago

  • Assignee changed from Durga Konduru to Bhanuchander Sannidhanam

Please proceed with required development.

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 #3

Updated by Praveen kumar Bandi 3 months ago

  • Status changed from New to In Progress
  • Assignee changed from Bhanuchander Sannidhanam to Praveen kumar Bandi
  • Deployed In set to Dev Envrionment
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 #4

Updated by Praveen kumar Bandi about 1 month ago

  • Status changed from In Progress to Ready for QA
  • Assignee changed from Praveen kumar Bandi to Kalyan Battula
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