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Feature #1939

open

in Service desk When “Closed” option is selected, kindly disable and uncheck the checkbox “Is update To Intellect”

Added by Krishna Kanth A 19 days ago. Updated 19 days ago.

Status:
New
Priority:
Normal
Assignee:
Bhanuchander Sannidhanam
Start date:
13/06/2025
Due date:
% Done:

0%

Estimated time:
Deployed In:
Category:

Description

Hi Bhanu Sir,
When “Closed” option is selected, kindly disable and uncheck the checkbox “Is update To Intellect”. Incase when “Re-Open” or “Comments” checkbox option is selected, then enable the checkbox “Is update To Intellect”.
Kindly refer to the attached file.

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1939_TicketStatus_UpdateIntellectcheckbox.jpg (120 KB) 1939_TicketStatus_UpdateIntellectcheckbox.jpg Krishna Kanth A, 13/06/2025 10:29 AM
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