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Feature #1544

closed

To provide comments option for resolved tickets

Added by Krishna Kanth A 4 months ago. Updated 4 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Narayana Akkipalli
Start date:
17/12/2024
Due date:
% Done:

0%

Estimated time:
Deployed In:
Production Environment
Category:

Description

Hi Bhanu sir,
As per the Request from DCCB officals,
Could you please also provide option to add comments for tickets with status Resolved.

Kindly refer to the attached .msg file.

Files

Comments option for Resolved status tickets - in Ticketing tool.msg (61 KB) Comments option for Resolved status tickets - in Ticketing tool.msg Krishna Kanth A, 17/12/2024 06:29 PM
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 #1

Updated by prathyusha Ramisetti 4 months ago

Successfully tested in QA

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 #2

Updated by Praveen kumar Bandi 4 months ago

  • Assignee set to Narayana Akkipalli
  • Deployed In set to Dev Envrionment
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 #3

Updated by Praveen kumar Bandi 4 months ago

  • Status changed from New to In Progress
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 #4

Updated by Krishna Kanth A 4 months ago

  • Status changed from In Progress to Ready for StgDmo
  • Deployed In changed from Dev Envrionment to Stage Environment
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 #5

Updated by Krishna Kanth A 4 months ago

  • Status changed from Ready for StgDmo to Ready for Prod
  • Deployed In changed from Stage Environment to Production Environment
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 #6

Updated by Krishna Kanth A 4 months ago

  • Status changed from Ready for Prod to Closed

Tested in Production Successfully.

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