Bug #1436
closed
Edit Button and Resolved is Enabled for the closed Ticket
Added by Krishna Kanth A 6 months ago.
Updated 5 months ago.
Deployed In:
Production Environment
Description
Hi Bhanu Sir/Praveen,
For the Closed ticket, Edit Option is Visible and Resolved Button is Enabled.
Could you please check.
Kindly refer to the attached screenshot.
Example Ticket : ANI24000010 in Andaman Production Application.
Files
- Status changed from New to In Progress
- Assignee changed from Durga Konduru to Praveen kumar Bandi
- Status changed from In Progress to Deployed in Dev
- Deployed In set to QA Environment
- Category set to UI
Successfully tested in QA and attached screenshot
Edit Button and Resolved are disabled for the closed Ticket
- Assignee changed from Praveen kumar Bandi to Venkata Suryateja Thripuraribhotla
- Deployed In changed from QA Environment to Production Environment
- Status changed from Deployed in Dev to Closed
Tested in Prod Successfully, proceeding for ticket closure.
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