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Bug #1436

closed

Edit Button and Resolved is Enabled for the closed Ticket

Added by Krishna Kanth A 6 months ago. Updated 5 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Venkata Suryateja Thripuraribhotla
Start date:
16/10/2024
Due date:
% Done:

0%

Estimated time:
Deployed In:
Production Environment
Category:
UI

Description

Hi Bhanu Sir/Praveen,
For the Closed ticket, Edit Option is Visible and Resolved Button is Enabled.
Could you please check.
Kindly refer to the attached screenshot.
Example Ticket : ANI24000010 in Andaman Production Application.

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Closed ticket_Edit Enabled.jpg (227 KB) Closed ticket_Edit Enabled.jpg Krishna Kanth A, 16/10/2024 03:37 PM
Screenshot 2024-11-22 115400.png (160 KB) Screenshot 2024-11-22 115400.png prathyusha Ramisetti, 22/11/2024 01:21 PM
Screenshot 2024-11-22 115939.png (169 KB) Screenshot 2024-11-22 115939.png prathyusha Ramisetti, 22/11/2024 01:23 PM
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 #1

Updated by Durga Konduru 6 months ago

  • Status changed from New to In Progress
  • Assignee changed from Durga Konduru to Praveen kumar Bandi
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 #2

Updated by Narayana Akkipalli 6 months ago

  • Status changed from In Progress to Deployed in Dev
  • Deployed In set to QA Environment
  • Category set to UI
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 #3

Updated by prathyusha Ramisetti 5 months ago

Successfully tested in QA and attached screenshot
Edit Button and Resolved are disabled for the closed Ticket

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 #4

Updated by prathyusha Ramisetti 5 months ago

  • Assignee changed from Praveen kumar Bandi to Venkata Suryateja Thripuraribhotla
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 #5

Updated by Krishna Kanth A 5 months ago

  • Deployed In changed from QA Environment to Production Environment
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 #6

Updated by Redmine Admin 5 months ago

  • Status changed from Deployed in Dev to Closed

Tested in Prod Successfully, proceeding for ticket closure.

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