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Bug #1434
closedTicket Breached both the Acknowledgment and Resolution dates
Start date:
16/10/2024
Due date:
% Done:
0%
Estimated time:
Deployed In:
Production Environment
Category:
Description
Hi Bhanu Sir/Praveen,
If Ticket has breached both the Acknowledgement and Resolution Dates
Could you please check to display that count in both the Acknowledgement and Resolution Breached list
(Heading in my tickets page: Breached SLA date)
Ex Ticket :ANI24000013 This has breached both the Ack and Reso ldates but it is dispalyed under only Ack Breached Category
Files
Updated by Durga Konduru 6 months ago
- Status changed from New to In Progress
- Assignee changed from Durga Konduru to Praveen kumar Bandi
Actions
#2
Updated by prathyusha Ramisetti 5 months ago
- File Screenshot 2024-11-20 185733.png Screenshot 2024-11-20 185733.png added
- File Screenshot 2024-11-20 185725.png Screenshot 2024-11-20 185725.png added
done
Updated by prathyusha Ramisetti 5 months ago
- Status changed from In Progress to Ready for StgDmo
Successfully tested by the QA team and attached screenshots for reference
Updated by prathyusha Ramisetti 5 months ago
- Assignee changed from Praveen kumar Bandi to Venkata Suryateja Thripuraribhotla
Updated by Krishna Kanth A 5 months ago
- Deployed In changed from QA Environment to Stage Environment
Updated by Krishna Kanth A 5 months ago
- Status changed from Ready for StgDmo to Ready for Prod
Tested Successfully in Stage Application.
Ex:ANI24000024
Updated by Redmine Admin 3 months ago
- Status changed from Ready for Prod to Closed
- Deployed In changed from Stage Environment to Production Environment
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