Project

General

Profile

Actions

Bug #1406

closed

New Ticket Option should be given to only PACS and SI Users

Added by Krishna Kanth A 6 months ago. Updated 3 months ago.

Status:
Closed
Priority:
Normal
Start date:
15/10/2024
Due date:
% Done:

0%

Estimated time:
Deployed In:
Production Environment
Category:

Description

Hi Bhanu Sir/Praveen,

1) The New ticket option in the menu should be visible only for the Users with the roles as PACS User and SI.
Could you please check to remove the New tickets option in the menu for all other roles.

2) Only the Users with the role of PACS User and SI should be able to Edit the tickets.
Could you please check to remove the edit option and provide read only view to all roles.

Actions #1

Updated by Durga Konduru 6 months ago

  • Status changed from New to In Progress
  • Assignee changed from Durga Konduru to Bhanuchander Sannidhanam
Actions #2

Updated by Krishna Kanth A 6 months ago

Update :
Hi Praveen, PACS User is able to Close the ticket from History Page so Please give Read only Access to PACS User and edit access to SI User

Actions #3

Updated by Narayana Akkipalli 6 months ago

  • Status changed from In Progress to Deployed in Dev
  • Assignee changed from Bhanuchander Sannidhanam to Narayana Akkipalli
  • Deployed In set to Dev Envrionment
Actions #4

Updated by Redmine Admin 3 months ago

  • Status changed from Deployed in Dev to Closed
  • Deployed In changed from Dev Envrionment to Production Environment
Actions

Also available in: Atom PDF