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Service Desk
Feature #1049: [UI] - Create new solution for E-ticket application for UI
Feature #1051: [DB] - Create new database for E-Ticket application
Feature #1055: [Service] - Login screen services.
Feature #1057: [Service] - Service changes for Ticket request Page.
Feature #1074: Create service for new department and category adding for E-Ticket Application
Feature #1145: Create service for E-Ticket Category And Department
Feature #1146: Create UI for E-Ticket Category And Department
Bug #1255: Edit functionality issue for SI user.
Feature #1286: Work on ForgotPassword , Create user Crud oparations
Feature #1280: Exception handling
Feature #1281: Log file to Ticket create Stored procedure.
Feature #1282: CRUD operations to Project Module Task Mapping master page.
Feature #1284: Services to Product Module Task mapping page
Feature #1283: CRUD Operations to Lookups
Feature #1285: Exception handling globally application level.
Feature #1288: Work On UI changes in Login, tables, Date, form controls and legends, view and edit screens
Feature #1289: Work on Service support Functionality Update user issue and changepassword and reset password functionality implemented
Bug #1292: Select PAC Dropdown is dispalyed to the PAC User
Feature #1297: Side bar menu acces based on user login
Feature #1299: Add theme color
Feature #1303: Add Service Validation to CRUD operations of Pages
Feature #1304: Handle Service Validations to CRUD operations to all Pages
Feature #1309: Handle application level SessionTimeout .
Feature #1318: Dashboard KPI names changes [v15]
Feature #1319: KPI navigation in ticketlist page and filter table [v15]
Feature #1320: SI user acknowledge status updat issues [v15]
Feature #1321: Verify UI changes in all pages and work if ui designs missing [v18]
Feature #1343: Language Translation Implementation in total application
Feature #1322: [Service] - Dashboard changes
Feature #1323: [UI] - Dashboard UI changes
Feature #1324: [Service] - Implement Captcha functionality in Login screen
Feature #1325: [UI] - Implement Captcha functionality in Login screen
Feature #1337: worked on ticket list status functionality in 18 solution
Feature #1338: dashboard and captcha
Feature #1341: Language Translation Implementation in Create user, Support, Repors, User manual, chane password pages
Feature #1342: Language Translation Implementation in all Lookups pages
Feature #1339: Please check to provide Push ticket option for all the Tickets created in Service Desk
Feature #1344: District look up implemented
Feature #1351: Language Translation Implementation in total application In V18
Bug #1352: Issues Observed in Service desk Reports Module
Feature #1373: [Service] - Do not delete Master data, if the record is having dependency with other tables.
Bug #1481: Please check the dashboard charts to not display the Decimal Numbers like 1.5,2.5
Feature #1500: Please Create a New Grid Area in the DCCB Master Screen for service Desk Application
Feature #1503: Please Create new Dropdown in the Reports page.
Feature #1506: Please make the Follwing changes in the My Tickets page.
Feature #1507: New Tickets page Updates
Feature #1532: please check to configure all the dropdown fields to allow the User to Query the values through typing
Feature #1535: Please Create a New Role SI Admin
Feature #1557: Ticket Comments from intellect to SI
Feature #1558: Create a New Role as Hardware Vendor
Feature #1561: Please Create a Log file for the Non Merged Records in Balaji Machine.
Feature #1562: SATRA Admin User Role Login
Feature #1571: Pigmy Device 5 Koppal PACS - (Merge File) Requirement # 5
Feature #1671: Please append the Length of the Society Deposit Number to 15 in Generic Pigmy Device Input Excel File
Feature #1673: PACS Auto Complete Search Feature
Feature #1677: Please Send notification Email to the hardware Vendor - (Hardware Notification Email to be sent only for Karnataka SD.
Feature #1679: Please Display Type Column in the Tickets Worklist Grid and as a Search Button in the Tickets Worklist Screen.
Feature #1683: Please Allow to add Multiple SI for the "SIAdmin" Role
Feature #1705: API changes
Feature #1707: All Resolved tickets in SI tool to be updated to status “Closed” from backend
Feature #1710: After Acknowledging the Ticket please allow to delete the attachments (incase of wrongly uploaded file).
Bug #1722: In Stage Application after New ticket is Created, popup is not displayed to the User that New ticket created
Bug #1824: Error is displayed on click of Next Page/ Last page in the Reports
Bug #1825: On Click of Tickets Worklist button, Page is takig longer time than ususal to get Loaded for SI User login
Bug #1832: Ticket Worklist is not loading for the SI Role Users.
Feature #1859: Please Provide Refresh only at Individual Ticket Level for SI role Users
Feature #1860: Please Remove the Reply Button on the Intellect Comment

Status

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Ready for Prod
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Ready for Prod
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Ready for Prod
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Ready for Prod
Ready for Prod
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In Progress
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Deployed in Dev
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Ready for Prod
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Resolved
Ready for Prod
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In Progress
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In Progress
In Progress
In Progress
In Progress
In Progress
In Progress
Ready for StgDmo
Ready for StgDmo
Ready for QA
QA/Stg/Prd Failed
Ready for QA
Ready for StgDmo
Ready for QA
Ready for QA
Ready for QA
Ready for QA
Ready for Prod
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New
Ready for QA
New
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New

Priority

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Assignee

Nagasai Tirumala Kumar Kuppala
Nagasai Tirumala Kumar Kuppala
Nagasai Tirumala Kumar Kuppala
Nagasai Tirumala Kumar Kuppala
Nagasai Tirumala Kumar Kuppala

Updated

03/10/2024 03:20 PM
27/09/2024 02:58 PM
27/09/2024 02:59 PM
27/09/2024 02:59 PM
07/08/2024 12:53 PM
07/08/2024 12:52 PM
07/08/2024 12:52 PM
20/09/2024 07:25 PM
18/09/2024 12:19 PM
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18/09/2024 10:41 AM
25/09/2024 10:15 AM
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04/10/2024 03:56 PM
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20/09/2024 07:20 PM
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03/10/2024 05:59 PM
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03/12/2024 12:22 PM
04/10/2024 03:51 PM
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04/10/2024 04:58 PM
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04/10/2024 03:52 PM
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10/01/2025 08:51 AM
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Service Desk
Resolved 0%
Resolved 0%

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