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Service Desk
Feature #1373: [Service] - Do not delete Master data, if the record is having dependency with other tables.
Feature #1500: Please Create a New Grid Area in the DCCB Master Screen for service Desk Application
Feature #1503: Please Create new Dropdown in the Reports page.
Feature #1506: Please make the Follwing changes in the My Tickets page.
Feature #1677: Please Send notification Email to the hardware Vendor - (Hardware Notification Email to be sent only for Karnataka SD.
Feature #1682: For Generic pigmy File Device Please Provide Excel File( Input File 1) Template
Feature #1705: API changes
Feature #1707: All Resolved tickets in SI tool to be updated to status “Closed” from backend
Bug #1824: Error is displayed on click of Next Page/ Last page in the Reports
Bug #1825: On Click of Tickets Worklist button, Page is takig longer time than ususal to get Loaded for SI User login
Feature #1860: Please Remove the Reply Button on the Intellect Comment
Feature #1888: Could you please display a User Friendly Message to the user in the Service Desk reports page
Feature #1918: Could you please update the Device 1 Output File
Feature #1939: in Service desk When “Closed” option is selected, kindly disable and uncheck the checkbox “Is update To Intellect”

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Assignee

Updated

04/10/2024 12:34 PM
18/11/2024 02:54 PM
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Service Desk
 

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