Feature #1859
Updated by Krishna Kanth A 18 days ago
Hi Bhanu Sir, Could you please provide Refresh Button only at Individual Ticket Level ( Ticket History--. Details page) for SI role Users. Kindly refer to the attached Screenshot for Complete details. Please let me know in case of any queries. *Reason* : SIAdmin/Admin User Refresh is not working due to high load highload and large requests on intellect API .Hence Intellect/NABARD Team came they (Intellect/NABARD Team)came up with individual Ticket level Refresh. (Ground team is not getting updated ticket status or Comments from Intellect so giving this Refresh button at ticket Level to SI Role Users)