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Bug #1722

open

In Stage Application after New ticket is Created, popup is not displayed to the User that New ticket created

Added by Krishna Kanth A about 2 months ago.

Status:
New
Priority:
Normal
Assignee:
Durga Konduru
Start date:
28/02/2025
Due date:
% Done:

0%

Estimated time:
Deployed In:
Category:

Description

Hi Bhanu Sir,
In Stage Application after New ticket is Created, the User is not auto Navigated the tickets worklist Screen and popup is not displayed to the User that New ticket is created
as the user is still on the same Ticket creation page if the User Clicks on Submit button repeatedly then the New ticket Records are getting Created in DB for the same issue.

(Above issue is not observed in QA Environment it is working fine)

Kindly refer to the DB Screenshot reg Multiple ticket creation

Files

MultipleTicketCreation_Stage.jpg (124 KB) MultipleTicketCreation_Stage.jpg Krishna Kanth A, 28/02/2025 11:19 AM

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