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Feature #1364

closed

Could you please make the following below changes to the chart SLA Parameter wise New Tickets-Today

Added by Krishna Kanth A 7 months ago. Updated 3 months ago.

Status:
Closed
Priority:
Normal
Assignee:
Venkata Suryateja Thripuraribhotla
Start date:
03/10/2024
Due date:
% Done:

100%

Estimated time:
(Total: 0:00 h)
Deployed In:
Production Environment
Category:

Description

Hi Bhanu Sir/Praveen,
Could you please make the following below changes to the chart SLA Parameter wise New Tickets-Today
in the Dashboard.

1) Name of the chart to be changed as SLA Parameter wise Raised Tickets-Today

2) At the right Corner of the chart please display the legend of SLA Parameter (All 12 SLA parameter codes and their full names)

2) The x Axis on the Chart should be display SLA Parameters.

3) The Y Axis should display the total number of only Today's raised Tickets(irrespective of current Status of the ticket).

4) Please remove the Status Names displayed at the bottom of the chart.

Kindly refer to the attached file screenshot for complete details.

Files

SLA_ParameterWise_Dashboard.png (223 KB) SLA_ParameterWise_Dashboard.png Krishna Kanth A, 02/10/2024 11:22 AM

Subtasks 2 (0 open — 2 closed)

Feature #1367: [UI] - Change the SLA Parameter wise New Tickets-Today chart based on the Requirement.ClosedJagadish Vangara03/10/2024

Actions
Feature #1368: [Service] - Change the SLA Parameter wise New Tickets-Today chart based on the Requirement.ClosedSairam Lingala03/10/2024

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