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Bug #1255

open

Edit functionality issue for SI user.

Added by prathyusha Ramisetti 7 months ago. Updated 7 months ago.

Status:
Ready for Prod
Priority:
Normal
Assignee:
Praveen kumar Bandi
Start date:
13/09/2024
Due date:
% Done:

0%

Estimated time:
Deployed In:
Category:

Description

Pac user > login -> New ticket -> SLA details> SLA parameter, Type.
after selecting the SLA parameter and type it is not displaying product, Module, or task drop-downs

Si user >My Tickets> Edit ticket data
User can able to select product, Module, or task drop-down values in the edit screen.

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Screenshot 2024-09-13 125834.png (95.1 KB) Screenshot 2024-09-13 125834.png prathyusha Ramisetti, 13/09/2024 03:50 PM
Screenshot 2024-09-13 125759.png (107 KB) Screenshot 2024-09-13 125759.png prathyusha Ramisetti, 13/09/2024 03:50 PM
Screenshot 2024-09-13 125722.png (150 KB) Screenshot 2024-09-13 125722.png prathyusha Ramisetti, 13/09/2024 03:50 PM
Screenshot 2024-09-13 130513.png (114 KB) Screenshot 2024-09-13 130513.png prathyusha Ramisetti, 13/09/2024 03:51 PM
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 #1

Updated by Praveen kumar Bandi 7 months ago

  • Status changed from New to Ready for Prod
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