Redmine

01/01/2025

10:57 AM Service Desk Feature #1560 (Closed): Access to be given to "Hardware vendor" role

Krishna Kanth A

10:56 AM Service Desk Feature #1559 (Closed): Changes to My ticket Page.

It is a Duplicate of #1558 hence closing the ticket. Krishna Kanth A

30/12/2024

05:52 PM Service Desk Feature #1562 (Closed): SATRA Admin User Role Login

Hi Bhanu Sir,
For SATRA Admin user, system should allow to:
1. Acknowledge the ticket
2. Change the status to R... Krishna Kanth A

05:42 PM Service Desk Feature #1561: Please Create a Log file for the Non Merged Records in Balaji Machine.

Hi Bhanu Sir,
For the Balaji Machine Merge Feature,
Could you please create a new log file for displaying the "Non... Krishna Kanth A

02:39 PM Service Desk Feature #1561 (Closed): Please Create a Log file for the Non Merged Records in Balaji Machine.

Hi Bhanu Sir,
For the Balaji Machine Merge Feature,
Could you please create a new log file for displaying the "Non ... Krishna Kanth A

01:35 PM Service Desk Feature #1560 (Closed): Access to be given to "Hardware vendor" role

It is a Duplicate of #1558 hence closing the ticket.
Krishna Kanth A

01:35 PM Service Desk Feature #1559 (Closed): Changes to My ticket Page.

Hi Bhanu Sir,
Could you please change the Name of the My Tickets page as "Tickets Worklist".
In this page Add one... Krishna Kanth A

01:35 PM Service Desk Feature #1558 (Closed): Create a New Role as Hardware Vendor

Hi Bhanu Sir,
Could you please
1) Create a New Role as "Hardware Vendor" and include in Roles dropdown in User C... Krishna Kanth A

11:06 AM Service Desk Feature #1557 (Closed): Ticket Comments from intellect to SI

Hi Bhanu Sir,
Srusvin Sir informed NLP team told him that all the ticket Comments for "Pushed tickets"
are sent f... Krishna Kanth A

10:44 AM Service Desk Feature #1544 (Closed): To provide comments option for resolved tickets

Tested in Production Successfully. Krishna Kanth A

10:42 AM Service Desk Feature #1544 (Ready for Prod): To provide comments option for resolved tickets

Krishna Kanth A

10:42 AM Service Desk Feature #1544 (Ready for StgDmo): To provide comments option for resolved tickets

Krishna Kanth A