Service Desk

10/03/2025

06:30 PM Bug #1825 (New): On Click of Tickets Worklist button, Page is takig longer time than ususal to get Loaded for SI User login

Hi Madhuri
On Click of Tickets Worklist button, Page is taking longer time than usual to get Loaded.
This is Observ... Krishna Kanth A

06:02 PM Bug #1824 (New): Error is displayed on click of Next Page/ Last page in the Reports

Hi Bhanu Sir,
*Error is displayed on click of Next Page/ Last page in the Reports * for the first Time, "ASP .NET ... Krishna Kanth A

05:00 PM Data Services #1822 (Closed): Modify KPI based on User Role

Modified KPI SP for SIAdmin role in all environments. Madhuri Pinky Mendu

03:12 PM Feature #1707: All Resolved tickets in SI tool to be updated to status “Closed” from backend

On 7thMar25, I have updated Status as “Closed” for all tickets raised before 31st Dec 2024 with NLPSV ticket numbers ... Madhuri Pinky Mendu

03:09 PM Feature #1706 (Closed): Please update the Date format as "DD-MM-YYYY" in the Reports

Issue Resolved, Proceeding for ticket closure Krishna Kanth A

03:06 PM Data Services #1719 (Closed): Modify Report SP's

On 27thFeb25,I have tried locally to get the output based on SI of an SIAdmin role.
Due to don't have data in UserSi... Madhuri Pinky Mendu

02:47 PM Data Services #1820 (Closed): Verification of Report Output of a column %Compliance

Verified Report Output and By the observation I found one record which is not having EstAck value. So due to this tic... Madhuri Pinky Mendu

11:15 AM Feature #1710 (Ready for QA): After Acknowledging the Ticket please allow to delete the attachments (incase of wrongly uploaded file).

Narayana Akkipalli

05/03/2025

06:45 PM Data Services #1701 (Closed): PACS Verification and Updation

On 5thMarch2025, I have updated PACSCodes by replacing with new unique codes and verified the pacscodes again.
Now w... Madhuri Pinky Mendu