Service Desk

27/02/2025

07:38 PM Feature #1679: Please Display Type Column in the Tickets Worklist Grid and as a Search Button in the Tickets Worklist Screen.

Working fine in Stage. Krishna Kanth A

07:37 PM Feature #1679 (Ready for Prod): Please Display Type Column in the Tickets Worklist Grid and as a Search Button in the Tickets Worklist Screen.

Krishna Kanth A

07:37 PM Feature #1679 (Ready for StgDmo): Please Display Type Column in the Tickets Worklist Grid and as a Search Button in the Tickets Worklist Screen.

Krishna Kanth A

25/02/2025

07:50 PM Data Services #1719 (Closed): Modify Report SP's

Dear Madhuri,
Please modify the service desk report sp's with the following criteria.
Add one more condition ... Venkata Suryateja Thripuraribhotla

21/02/2025

03:05 PM Feature #1710: After Acknowledging the Ticket please allow to delete the attachments (incase of wrongly uploaded file).

Delete option given for New and Acknowledge status tickets Kalyan Battula

01:02 PM Feature #1710 (In Progress): After Acknowledging the Ticket please allow to delete the attachments (incase of wrongly uploaded file).

Praveen kumar Bandi

02:30 PM Feature #1683: Please Allow to add Multiple SI for the "SIAdmin" Role

!clipboard-202502211430-gpb7j.png!
multiple SI and be added while creating SI user Kalyan Battula

01:01 PM Feature #1677: Please Send notification Email to the hardware Vendor - (Hardware Notification Email to be sent only for Karnataka SD.

Dear Team,
As of now, we created a new AppConfiguration table and configured the data in this table. We will work ... Praveen kumar Bandi

20/02/2025

11:58 AM Feature #1678 (Closed): On Click of Refresh Button in the Tickets Worklist, please Pull the Comments for Tickets with Resolved Status in NLPSISS

This ticket is a duplicate of #1705 , Proceeding for ticket closure. Redmine Admin

11:17 AM Bug #1664 (Closed): changes in the Balaji Device and the Generic Pigmy File Device (Previous Name Koppal Device)

Redmine Admin

11:16 AM Bug #1650 (Closed): Service Desk issues

tested in Prod. Redmine Admin

19/02/2025

02:37 PM Feature #1678 (In Progress): On Click of Refresh Button in the Tickets Worklist, please Pull the Comments for Tickets with Resolved Status in NLPSISS

Please add a New Column in the Tickets Worklist Screen named as "Stage".
For the Pushed Tickets this column will eit... Kalyan Battula

02:36 PM Feature #1705: API changes

Given points in ticket are working fine . Kalyan Battula

01:15 PM Feature #1673 (In Progress): PACS Auto Complete Search Feature

Dropdown is added in below screens
a) Tickets Worklist
b) Create User Screen
c) Reports Screen
Columns are cha... Kalyan Battula

12:47 PM Feature #1679 (In Progress): Please Display Type Column in the Tickets Worklist Grid and as a Search Button in the Tickets Worklist Screen.

Added and working fine
!clipboard-202502191247-usq5p.png!
Kalyan Battula