Activity
From 04/02/2025 to 13/02/2025
13/02/2025
- 07:27 PM Feature #1705: API changes
- Please provide timelines.
- 03:49 PM Feature #1706: Please update the Date format as "DD-MM-YYYY" in the Reports
Latest reports has been updated in production SD. Please check and close the ticket.- 02:15 PM Feature #1710 (Closed): After Acknowledging the Ticket please allow to delete the attachments (incase of wrongly uploaded file).
- Hi Bhanu sir,
For the Tickets with Status *New And Acknowledged*,
please allow to delete the attachments (incase o...
12/02/2025
- 07:04 PM Feature #1707: All Resolved tickets in SI tool to be updated to status “Closed” from backend
- will discuss.
- 05:21 PM Feature #1707 (New): All Resolved tickets in SI tool to be updated to status “Closed” from backend
- Hi Madhuri,
Could you please check the below 2 features in Database
1) All Resolved tickets in SI tool to be update... - 07:03 PM Feature #1706: Please update the Date format as "DD-MM-YYYY" in the Reports
- can be migrated to production by Friday(14/02/2025) if fixed.
- 05:16 PM Feature #1706 (Closed): Please update the Date format as "DD-MM-YYYY" in the Reports
- Hi Madhrui,
Could you Please check to update the Date format as "DD-MM-YYYY" in the Service Desk Reports. - 06:09 PM Data Services #1701: PACS Verification and Updation
- Today (12Feb2025), Update to Mr.Srusvin about Duplicates PACS Codes are found in latest given data also.
- 05:05 PM Feature #1705 (Ready for QA): API changes
- Hi Bhanu Sir,
Could you please make the following changes to the API in the Service Desk Ticketing tool.
In the R...
11/02/2025
- 07:46 PM Data Services #1701 (Closed): PACS Verification and Updation
- On 9thFeb25, started verification of Given PACS and Found out some duplicates in this list also.
On 10thFeb25, Compa... - 07:35 PM Data Services #1553 (Closed): Ticket Intergation Attachment Issue
- 09:41 AM Feature #1682: For Generic pigmy File Device Please Provide Excel File( Input File 1) Template
- This ticket is related to Servicedesk project, Please Change From GujRAMS to Servicedesk.
06/02/2025
- 12:21 PM Data Services #1680 (Closed): Ticket count Mismatched
- 11:23 AM Data Services #1676 (Closed): PACS Name, District Name, DCCB and Type columns need to be added in “Tickets List” report
- 11:23 AM Data Services #1676: PACS Name, District Name, DCCB and Type columns need to be added in “Tickets List” report
- Updated RDLC and Sp in remaining 2 Servicedesk Applications also.
- 11:13 AM Data Services #1676: PACS Name, District Name, DCCB and Type columns need to be added in “Tickets List” report
- Modified StoredProcedure and RDLC
After confirmation from Mr.Krishnakanth, RDLC and StoredProcedure deployed(upda...
05/02/2025
- 10:48 AM Feature #1683 (Closed): Please Allow to add Multiple SI for the "SIAdmin" Role
- Hi Bhanu Sir,
For the Role of SI Admin, Could you please configure the "SI" Field to allow multiple values to be Se... - 10:21 AM Feature #1682 (New): For Generic pigmy File Device Please Provide Excel File( Input File 1) Template
- Hi Bhanu Sir,
For Generic Pigmy File Device, Could you Please Provide the Excel (Input 1 ) File as a Template in thi...
04/02/2025
- 07:05 PM Data Services #1680: Ticket count Mismatched
- This issue is not from db side.
Today (4thJan2025),Spoken with developers about this issue.
They said, they will tr... - 07:00 PM Data Services #1680 (Closed): Ticket count Mismatched
- Verified count of tickets in db,dashboards,TicketWorksList page and reports.
By the comparision the tickets count is... - 02:57 PM Feature #1679: Please Display Type Column in the Tickets Worklist Grid and as a Search Button in the Tickets Worklist Screen.
- Include in build #7 and plan for March Build.
- 01:01 PM Feature #1679: Please Display Type Column in the Tickets Worklist Grid and as a Search Button in the Tickets Worklist Screen.
- Hi Bhanu Sir,
Could you please Display "Type" Column in the Tickets Worklist Grid and as a Search Button (Please di... - 12:58 PM Feature #1679 (Closed): Please Display Type Column in the Tickets Worklist Grid and as a Search Button in the Tickets Worklist Screen.
- 02:53 PM Feature #1677: Please Send notification Email to the hardware Vendor - (Hardware Notification Email to be sent only for Karnataka SD.
- Include in build #7 and plan for March Build.
- 12:28 PM Feature #1677 (Ready for QA): Please Send notification Email to the hardware Vendor - (Hardware Notification Email to be sent only for Karnataka SD.
- Hi Bhanu Sir,
1) Could you please add the new Screen "Configuration" in the Master Data Screen Set.
this Screen sho... - 02:50 PM Feature #1673: PACS Auto Complete Search Feature
- Include in build #7 and plan for March Build.
- 02:47 PM Feature #1671: Please append the Length of the Society Deposit Number to 15 in Generic Pigmy Device Input Excel File
- Include in build #7 and plan for March Build.
- 12:46 PM Feature #1678 (Closed): On Click of Refresh Button in the Tickets Worklist, please Pull the Comments for Tickets with Resolved Status in NLPSISS
- Hi Bhanu Sir,
On Click of Refresh Button in the Service Desk Tickets Worklist Screen, Could you please also Pull t... - 12:05 PM Data Services #1676 (Closed): PACS Name, District Name, DCCB and Type columns need to be added in “Tickets List” report
- Hi Support Team,
Could you please check to add the PACS Name, District Name, DCCB and Type columns in “Tickets List”...
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