Service Desk

19/11/2024

06:10 PM Bug #1298 (Closed): No Tickets are getting displayed for the SI loggined user Srusvinl@satragroup.in in My Tickets View

Krishna Kanth A

06:10 PM Bug #1300 (Closed): No Tickets are displayed for the PACS User in My tickets View

Krishna Kanth A

06:03 PM Bug #1354 (Closed): For all types of Users only three report options to be visible in the Reports Page

Krishna Kanth A

05:58 PM Bug #1302 (Closed): Ticket Sort Order based on Incident creation Date and time

Krishna Kanth A

18/11/2024

03:39 PM Feature #1504 (In Progress): Please make the Fields of Email and Phone Number as Read only.

Durga Konduru

03:31 PM Feature #1504: Please make the Fields of Email and Phone Number as Read only.

Hi Bhanu Sir,
Could you please make the Fields Email and Phone No. as Read only in
both New tickets Screen and Edi... Krishna Kanth A

03:16 PM Feature #1504 (Closed): Please make the Fields of Email and Phone Number as Read only.

Hi Bhanu Sir,
Could you please make the Fields Email and Phone No. as Read only in
both New tickets Screen and Edit... Krishna Kanth A

02:55 PM Feature #1503 (In Progress): Please Create new Dropdown in the Reports page.

Durga Konduru

02:40 PM Feature #1503 (In Progress): Please Create new Dropdown in the Reports page.

Hi Bhanu Sir,
Could you please create a new dropdown field in the Reports page to select Branch name.
Kindly refer ... Krishna Kanth A

02:54 PM Feature #1500 (In Progress): Please Create a New Grid Area in the DCCB Master Screen for service Desk Application

Durga Konduru

14/11/2024

06:51 PM Feature #1500 (In Progress): Please Create a New Grid Area in the DCCB Master Screen for service Desk Application

Hi Bhanu Sir,
Could you please Create a New Grid Area in the DCCB Master Screen for service Desk Application.
Kindl... Krishna Kanth A

12:13 PM Feature #1496 (In Progress): Device Integration for PACS.

Durga Konduru

12:09 PM Feature #1497 (In Progress): Service desk Application Kannada Language translation.

Durga Konduru