Service Desk

25/10/2024

10:41 AM Feature #1381 (Closed): Test cases for the new Tickets 1353 to 1364

The Test Cases in the attached file are Tested Successfully in Andaman Production. Krishna Kanth A

23/10/2024

02:10 PM Bug #1488 (In Progress): In the Master data screen, Non Business days page is not getting Loaded

Please include in #4. Durga Konduru

01:11 PM Bug #1488 (Closed): In the Master data screen, Non Business days page is not getting Loaded

Hi Bhanu Sir/Praveen,
In the Master data screen, Non Business days page is not getting Loaded.
Kindly refer to the ... Krishna Kanth A

22/10/2024

03:28 PM Bug #1487 (In Progress): Intellect Integration

Please include in #3. Durga Konduru

03:08 PM Bug #1487 (Closed): Intellect Integration

Intellect Integration from Service Desk. Krishna Kanth A

02:52 PM Bug #1486 (In Progress): No New tickets Created today

Please include in #4. Durga Konduru

02:35 PM Bug #1486 (Closed): No New tickets Created today

Hi Bhanu Sir/Praveen,
If no New tickets are created in a day, Please display the below text line in the dashboard Ch... Krishna Kanth A

02:52 PM Bug #1485 (In Progress): name Field Corrections in Reports page

Please include in #4. Durga Konduru

02:51 PM Bug #1484 (In Progress): SI User Login: For Tickets with Status Resolved and Closed ,Push Ticket option should not be displayed

Please include in #4. Durga Konduru

02:51 PM Feature #1483 (In Progress): Changes for both RCS and NABARD User Roles

Please include in #4. Durga Konduru

02:49 PM Bug #1481 (In Progress): Please check the dashboard charts to not display the Decimal Numbers like 1.5,2.5

Please include in #4. Durga Konduru

02:49 PM Feature #1480 (In Progress): Please Create a New Search Field in Master data PACS Screen

Please include in #4. Durga Konduru

02:48 PM Data Services #1479 (In Progress): Please Create 4 New Search Fields for Query in the my Tickets page.

To be included in #4. Durga Konduru

21/10/2024

03:41 PM Bug #1485 (Closed): name Field Corrections in Reports page

Hi Bhanu Sir/Praveen,
Could you please Update the Field Names as per the Attached Screenshot.
Kindly refer to the a... Krishna Kanth A

03:22 PM Bug #1484 (Closed): SI User Login: For Tickets with Status Resolved and Closed ,Push Ticket option should not be displayed

Hi Bhanu Sir/Praveen,
For SI User Login, Push Ticket option should not be displayed
for Tickets with Status as Res... Krishna Kanth A

02:59 PM Feature #1483 (Closed): Changes for both RCS and NABARD User Roles

Hi Bhanu Sir/Praveen,
For RCS and Nabard User Roles, Push ticket Button should not be displayed for all Tickets.
Fo... Krishna Kanth A

10:29 AM Bug #1406 (Deployed in Dev): New Ticket Option should be given to only PACS and SI Users

Narayana Akkipalli