Bug #1650
Updated by Krishna Kanth A 5 months ago
Hi Bhanu Sir,
Could you please check the issues in Service Desk.
Kindly refer to the attached .msg file for Complete details.
The Application is stable and the issues reported here are not Stopping the Users from Raising the tickets but Please check issue with Reports asap as the SI Or DCCB Users are able to Access the Entire State Ticket records.
by debugging Support Team found that 0 is passed to paramoption when application is logged in as SI or DCCB user.
As we know that For SI users paramoption should be 1 and for DCCB users paramoption should be 0.