Bug #1362
closed
Mismatch in Count in Dashboard and My tickets View for the Breached SLA Target
Added by Krishna Kanth A 9 months ago.
Updated 6 months ago.
Deployed In:
Production Environment
Description
Hi Bhanu Sir/Praveen,
There is a mismatch in Count in Dashboard and My tickets View for the Breached SLA Target.
The Acknowledgement Pending count and the Resolution Pending count are not matching .
Kindly refer to the screenshots.
Files
- Assignee changed from Bhanuchander Sannidhanam to Praveen kumar Bandi
- Status changed from New to Ready for StgDmo
- Assignee changed from Praveen kumar Bandi to Venkata Suryateja Thripuraribhotla
- Deployed In set to QA Environment
- Assignee changed from Venkata Suryateja Thripuraribhotla to Sairam Lingala
- Assignee changed from Sairam Lingala to Venkata Suryateja Thripuraribhotla
- Status changed from Ready for StgDmo to Closed
- Deployed In changed from QA Environment to Production Environment
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