Praveen kumar Bandi 's activity
From 03/10/2024 to 12/10/2024
11/10/2024
- 06:52 PM Service Desk Bug #1404 (Deployed in Dev): Duplicate Records are getting Created in the New PACS Creation
04/10/2024
- 04:13 PM Service Desk Feature #1371 (Resolved): [Service] - Verify the Service if required any code changes.
- No Code changes required for this.
- 04:12 PM Service Desk Feature #1364 (In Progress): Could you please make the following below changes to the chart SLA Parameter wise New Tickets-Today
- 04:09 PM Service Desk Feature #1359 (Resolved): Please display the Fields of Raised Date and time, Estimated Ack Date ad Estimated resolution Date in the My tickets view
- 09:27 AM Service Desk Feature #1359 (In Progress): Please display the Fields of Raised Date and time, Estimated Ack Date ad Estimated resolution Date in the My tickets view
- 04:08 PM Service Desk Bug #1354 (Resolved): For all types of Users only three report options to be visible in the Reports Page
- 12:17 PM Service Desk Bug #1354 (In Progress): For all types of Users only three report options to be visible in the Reports Page
- update ReportDetails set IsActive=0 where Code not in ('ResolutionCompliance','AcknowledgementCompliance','TicketData')
- 04:07 PM Service Desk Feature #1357 (Resolved): To Display Financial Year in the Reports page.
- 12:15 PM Service Desk Feature #1357 (In Progress): To Display Financial Year in the Reports page.
- 09:25 AM Service Desk Feature #1373 (In Progress): [Service] - Do not delete Master data, if the record is having dependency with other tables.
03/10/2024
- 10:12 AM Service Desk Feature #1371 (Closed): [Service] - Verify the Service if required any code changes.
- Verify the #1360
- 10:03 AM Service Desk Feature #1370 (Closed): [Service] - Add new service to get the User details by selected user
- See #1358
- 10:01 AM Service Desk Feature #1369 (Closed): [UI] - Need to add more three columns in the Mytickets Grid.
- Add below columns after Incident date column in the grid.
1.Raised Date
2.Estimated Ack Date
3.Estimated Resolutio... - 09:55 AM Service Desk Feature #1368 (Closed): [Service] - Change the SLA Parameter wise New Tickets-Today chart based on the Requirement.
- Change the SLA Parameter wise New Tickets-Today chart based on the Requirement.
For total requirement information ... - 09:55 AM Service Desk Feature #1367 (Closed): [UI] - Change the SLA Parameter wise New Tickets-Today chart based on the Requirement.
- Change the SLA Parameter wise New Tickets-Today chart based on the Requirement.
For total requirement information ... - 09:49 AM Service Desk Feature #1366 (Closed): [UI] - Bind the Financial years data based on the service
- Bind the Financial years data based on the service
- 09:48 AM Service Desk Bug #1365 (Closed): [Service] - Get the Years data from the table.
- Get the Years data from the table.
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